New Regulations Govern UK Web Hosts, ISPs
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New Regulations Govern UK Web Hosts, ISPs
Adam Eisner, theWHIR.com
August 23, 2002 - Web sites and hosting
firms in the United Kingdom now have a new set of specific
accountabilities to consider after new e-commerce regulations were
introduced this week.
The regulations, part of the Electronic
Commerce (EC Directive) Regulations 2002, address several issues
surrounding Web hosting in the UK, including site content and tax
regulations. They were published by the government last week, a little
less than two weeks before they became law. The directive is based on
the European Union E-Commerce Directive.
The overall aim of the EU’s directive is
to break down potential legal barriers against e-commerce use across
Europe by declaring the responsibilities and rights of both businesses
and consumers. The regulations were also designed to promote the free
flow of information across Europe, and to protect companies that
operate networks where it is impossible to track all the information
being exchanged between servers and users.
In the United Kingdom, where the
regulations were slightly altered before becoming law, Web hosting
firms and ISPs are now responsible for ensuring a number of conditions
are regularly enforced. One of the most significant obligations for UK
Web sites surrounds the UK Value Added Tax, or VAT for short. As of
August 21, Web sites hosted in the UK that sell goods or services are
required to include an e-mail address, geographical address and VAT
number where necessary. What’s more, any prices listed on a Web site
hosted in the UK must now clearly indicate whether they include both
VAT and delivery costs.
Web sites must also acknowledge the
receipt of any orders placed online without delay. "A service provider
shall acknowledge receipt of the order to the recipient of the service
without undue delay and by electronic means," regulation 11(1)(a)
states, and "make available to the recipient of the service
appropriate, effective and accessible technical means allowing him to
identify and correct input errors prior to the placing of the order,"
according to section 11(1)(b).
The directive also aims to remove some of
the ambiguities surrounding the removal of third-party content,
declaring the onus will be on law enforcement authorities to prove that
a service provider was aware of the content before being held liable.
According to the directive, service providers act as a “mere conduit”
for the transfer of information so long as specific conditions are met.
Much of this new clarity, particularly as
it relates to the UK version of the regulations, is a result of efforts
by the Internet Service Providers Association (ISPA). The ISPA has been
lobbying feverishly for changes to regulations surrounding several
issues, including legal implications when carrying or storing
controversial content.
The association, which was established in
1995 and boasts an impressive membership list that includes BT and
Level 3 Communications, has repeatedly said that solid definitions and
provisions are required to inform service providers of what their
responsibilities are when it comes to storing content that may be
deemed illegal for one reason or another. Failing to do this, the
Association argued, could have grave implications for Web hosts.
“Unless there is an effective and
legally certain notice and takedown procedure agreed between all
stakeholders, Web hosting in the UK could become unworkable and
ultimately could deter Internet businesses from establishing themselves
in the UK,” the Association said last year. “The E-Commerce Directive
anticipates such a procedure and ISPA is committed to working with
Government and other interested groups to achieve this aim.” The ISPA
reportedly won several important concessions prior to the enactment of
the directive, which makes them believe they have secured at least a
partial victory thus far.
Regulations like the EC Directive are
necessary to guide companies in an age where legal precedents are few.
They are also important, however, to protect consumers that may be
vulnerable in a business area where a lack of precedent could affect
them as well.
The full text of the EC Directive is available at http://www.legislation.hmso.gov.uk/si/si2002/20022013.htm
Tags: government Europe Appro Directi Level 3 Communications NEC THUS




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